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Clarify the Boundaries Between Sales and Marketing to Increase Sales

  • Writer: Noor Sukmo Ayu Lestari
    Noor Sukmo Ayu Lestari
  • Jun 14, 2024
  • 2 min read

Has your business experienced a long decline in revenue? One reason may be the ambiguity between the sales and marketing teams. This can cause the sales and marketing teams to work overlapping and not focus on their respective tasks. As a result, sales efforts become less effective and revenue decreases. I watched a video from Dan Lok, he discusses the differences between sales and marketing, and how both teams can work together to increase sales.


Difference Between Sales and Marketing


Sales is about closing the deal and converting prospects into customers. Marketing is about bringing prospects and making them interested in your product or service.


In other words, sales focuses on individuals, while marketing focuses on groups. So, to overcome this problem, you need to do the following steps:


1. Conduct an Internal Audit


The first step is to conduct an internal audit to clearly understand how the sales and marketing team currently works. This includes identifying the duties and responsibilities of each team, as well as communication and collaboration processes between the two teams.


2. Consult with an External Consultant


After conducting an internal audit, you can consider consulting with an external consultant who has experience in sales and marketing. Consultants can help you identify areas for improvement and develop appropriate strategies to resolve ambiguity between the two teams.


3. Develop a Clear Strategy


A clear strategy is essential to ensure that sales and marketing teams work together effectively. This strategy should include clear goals, a well-defined target market, and a measurable action plan.


4. Create clear SOPs, KPIs and incentives


Create a clear SOP (Standard Operating Procedure) for the sales and marketing team. This SOP must explain the duties and responsibilities of each team, as well as the communication and collaboration process between the two teams.


Set clear KPIs (Key Performance Indicators) for the sales and marketing team. These KPIs should be measurable and achievable, and aligned with your business goals.


Provide attractive incentives to the sales and marketing team to achieve the set targets. This incentive can be in the form of money, bonuses, or other forms of appreciation.


5. Create a Conducive and Effective Culture


Create a conducive and effective culture for the sales and marketing team. This culture should encourage collaboration, communication, and mutual respect between both teams.


6. Do Hiring If Necessary


If necessary, carry out hiring to add members to the sales or marketing team. Make sure you choose candidates who have the skills and experience that match your business needs. By following the steps above, you can resolve the ambiguity between the realms of your sales and marketing teams, increase the effectiveness of your sales efforts, and increase your business revenue.


Here are some additional tips for dealing with ambiguity between the sales and marketing teams:


  • Use the right tools and technology to help sales and marketing teams work together more effectively.

  • Conduct regular training for the sales and marketing team on the latest sales strategies and techniques.

  • Have open and transparent communication between the sales and marketing teams.

  • Conduct regular evaluations to monitor the progress and effectiveness of the strategies that have been implemented.

  • By implementing the tips above, you can ensure that your sales and marketing teams work together effectively and achieve your business goals.

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